*** DISCLAIMER: While we do everything in our power to get dresses delivered on time for your event, there are various factors affecting shipping that are out of our control. This includes previous renters not returning dresses on time, shipping mistakes or delays by the post office, lost packages, damaged gowns, and the very occasional mishap on our part. Again, we will do everything possible to ensure dresses arrive on time. Thank you for your understanding!
What If The Dress Doesn't Fit My Model?
We are happy to provide measurements, and ultimately you are responsible for ensuring the sizing will fit your model beforehand. We are happy to help you figure out how to properly measure your model prior to your rental period.
How Far In Advance Should I Secure My Rental?
We are located in Hawaii, which means shipping can take up to 10 days. While we do offer two-day shipping for an additional fee, if you opt for this option you are waving your guarantee that dresses will be delivered by your event date. Dresses secured with less than 10 days notice do not have a guaranteed arrival date.
When Am I Guaranteed My Rental Is Secure?
Your rental date is not secure until contracts have been signed and payments have been made. We have the right to void your contract if another renter signs and pays first.
How Do I Move Forward With Securing My Rental?
Please contact us using the button below and let us know which dress(es) you are interested in. We will respond quickly with confirmation if that dress is available and send you a contract for signing!